One connected workflow

From first enquiry to a clear business outcome.

SwiftQuote AI connects customer context, qualification, quotes, follow-up, outcomes and payment status so the business can see what needs attention next.

Illustrative journey · not a live customer record

One connected operating system

Every opportunity has a next step.

From the first customer conversation through quote, follow-up and payment, SwiftQuote AI helps a service business keep work moving and outcomes visible.

Illustrative product journey · sample plumbing enquiry

  1. 01

    Capture

    Bring an enquiry into the opportunity record.

  2. 02

    Qualify

    Organise customer needs, job details and urgency.

  3. 03

    Quote

    Prepare a structured quote and review it before sending.

  4. 04

    Follow up

    Keep the open quote visible and follow up on the opportunity.

  5. 05

    Convert

    Record the customer’s decision and job outcome.

  6. 06

    Collect

    Share available payment instructions and track status.

  7. 07

    Measure

    See opportunities, outcomes and outstanding amounts.

  8. Revenue recovery

    Identify eligible previously unconverted opportunities, follow their outcome and record attribution under the applicable programme terms.

    Explore plans and pilot →

How the hand-offs work

Keep the context as the work moves.

Each stage contributes information to the next. AI assists with repetitive tasks; the business reviews quotes, customer communication and outcomes.

  1. 01

    Capture and organise

    An enquiry enters through a configured channel. Customer details, service needs and interaction context can be kept together on the opportunity.

  2. 02

    Qualify and prepare

    Clarify the work and urgency. AI can assist with qualification and quote preparation; the business reviews the details before sending an offer.

  3. 03

    Follow up and record

    Keep an unanswered quote visible and make the next action clear. Record the customer’s real response and the opportunity outcome.

  4. 04

    Collect and understand

    Share the payment method configured for the business, distinguish provider-confirmed events from manual status updates, then review won work and outstanding amounts.

Talk about revenue recovery