Swift Quote AI (Pty) Ltd (“SwiftQuote AI”, “we”, “us”) provides quoting, invoicing and payment-collection software for South African trades businesses, accessible at swiftquoteai.co.za and via our web application. These Terms govern your access to and use of the service.
By creating an account or using SwiftQuote AI, you agree to these Terms. If you’re accepting on behalf of a business, you confirm you have the authority to do so.
SwiftQuote AI generates quotes, invoices, and payment requests using rate cards you configure and inputs you provide. You are responsible for:
SwiftQuote AI assists with pricing and document generation. It does not replace professional judgement, and we are not responsible for job outcomes, client disputes, or pricing errors arising from information you entered.
You must provide accurate information when signing up and keep your login credentials secure. You’re responsible for all activity under your account. Tell us immediately if you suspect unauthorised access.
New accounts receive 7 days of full access to the plan tier of their choice, with no card required to start. At the end of the trial, continued use requires an active paid subscription.
If you subscribe to a paid plan and it does not work for your trade within 14 days of your first paid charge, we will refund the full amount, the same day you request it, no questions asked. To request a refund, contact us via WhatsApp at 076 699 4391 or hello@swiftquoteai.co.za.
Where SwiftQuote AI facilitates deposit collection or payment requests between you and your clients, we rely on third-party payment processors. We are not a bank or payment institution. Settlement timing, fees, and dispute handling for client payments are subject to the terms of the underlying payment processor, which will be disclosed at setup.
You retain ownership of the client records, quotes, invoices, and job data you create in SwiftQuote AI (“Your Data”). You grant us a licence to host, process, and display Your Data solely to provide the service. See our Privacy Policy and POPIA Data Policy for how we handle personal information.
You agree not to use SwiftQuote AI to:
We aim for high availability but do not guarantee uninterrupted access. Planned maintenance will be communicated where practical. We are not liable for losses arising from downtime beyond our reasonable control.
To the maximum extent permitted by South African law, SwiftQuote AI’s total liability for any claim arising from your use of the service is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect or consequential losses, including lost profits or lost business, arising from quotes, pricing, or invoices generated using the platform.
We may suspend or terminate accounts that breach these Terms, engage in fraudulent activity, or pose a security risk, with notice where reasonably possible.
These Terms are governed by the laws of the Republic of South Africa. Disputes will be subject to the jurisdiction of the South African courts.
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.